To work around this issue, run Outlook for Mac 2011 on Mac OS X Yosemite (version 10.10) or an earlier version.' Microsoft Outlook 2016 users are also encountering the same problems.
OUTLOOK Q&A By David Gewirtz This week, we've got two questions: one about why send/receive no longer works automatically and another about exporting email dates. The good news is we can answer the first question.
The bad news is that we don't have a good answer for the second question. Such, of course, is life with Outlook.
Why won't my email download automatically? Reader Martin Libhart writes: An Outlook setting on my PC has apparently changed somehow. Originally, my mail would download automatically upon first opening Outlook. Now I have to click the 'send/receive' button.
How do I restore the original setting to automatically retrieve incoming mail upon initial opening of the application? We've got two possible fixes for you, Martin. The easiest is to look at your Disable Scheduled Send/Receive option, located under Tools-Send/Receive settings. If this is checked, there's a chance unchecking it will solve your problem. The gotcha here is that this feature generally turns off all automatic sends/receives, including those that occur over time after you've launched Outlook. If, after you load Outlook, you're automatically downloading email periodically, then this is probably not your problem. The more likely answer is you've got a corrupted Send/Receive group in your copy of Outlook.
Fortunately, this isn't all that hard to fix. First, open up the Send/Receive Settings dialog, by selecting Tools-Send/Receive Settings. Now, click Define Send/Receive Groups. You'll see an area for group names, as shown in Figure A. FIGURE A It's nice to play in groups. (click for larger image) In the main field, you'll likely see a group called All Accounts.
This is probably what you're using. But if you're using a different group, click it instead. Next click the Copy button. You'll be asked for a new group name.
Type one in, then click OK. You'll now see two groups, the original and your new group. Click the old group name. In the lower part of the dialog, you'll see two sets of checkboxes. The first item in both sets is 'Include this group in send/receive'. Make sure both of these are unchecked, but only for the old group.
Make sure both are checked for the new group. Restart Outlook and see if things work. If they don't, you've got one other option, which is to Remove both groups and create new groups from scratch. Exporting dates Reader Gavin Meyers writes to us all the way from South Africa: Hope somebody can assist me. I need to extract the following information: Date, Time, Senders name, and Subject. These appear on emails being sent to a support mail address into Excel. Have tried the export function in Outlook but it does not give the date and time as an option.
Looking forward to hearing from somebody.
Last updated: Sep 15, 2017 ISSUE The Zoom setting can be found in a new email message window by selecting the Options tab and clicking the Zoom button on the Ribbon. If the zoom setting is altered on a new message, the altered setting remains until changed back. Zoom does not change the actual font size, it simply zooms in or out on the composing window text, (impacts the composing mode window of all new messages/replies). Zoom does not affect the reading pane or received messages - those will show the actual font size.
Once the setting is applied in the Outlook profile, it will retain for all future messages until it is changed in the message Options menu. This can cause a perceived smaller font if the zoom is set to less than 100%.
For example, if the zoom is set at 75%, the font of newly composed (or reply/forward) appears to be smaller, compared to the reading pane or an open received message (not in composing mode). STATUS This behavior is by design.
Please check your zoom settings if you run into this issue and adjust as appropriate. Last updated: August, 2017 ISSUE Cannot Import Apple Contacts into Outlook 2016 for mac. STATUS: Workaround.
Drag the contacts out of your Mac address book and drop onto your desktop. This creates a single.vcf file on your desktop. Right-click on the file and choose Open With Microsoft Outlook. A new contact window opens in Outlook which is the first address in your.vcf file. Click Save in the contact window.
Outlook will save it, and then begins populating the rest of your contacts. You can also drag the.vcf file directly to an Outlook contact folder. The contacts will be saved in Outlook automatically. Known issues, changed functionality, and blocked or discontinued features. Automated troubleshooting tools Use the following tools to resolve various Outlook for Mac issues.
See this page for more information and learn how to install the tools:. This tool repairs search issues in Outlook for Mac. For example, when search returns no results for items that do exist in your mailbox, or you get older data when you have newer items. This tool resets customization that you've made to Outlook from the Outlook menu Preferences. It also restores Outlook window size and position settings. This tool lets you choose Outlook for Mac as your default mail application. Then Outlook opens a new email whenever you click on a mailto: link in an email or website.
This tool lets you reset recent addresses that Outlook has stored, and delete recent addresses all at once, instead of one at a time. Need more help? To report issues or provide feedback, simply go to Help Contact Support in Outlook for Mac. For more information, see. Have a feature request? To suggest new features in Outlook for Mac, go to Help Suggest a Feature. Or, share your thoughts on the site.
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